Entries Tagged 'Companies' ↓

British Airways Baggage Claim and Compensation for Lost or Mishandled Luggage

British Airways reported record profits in 2007 but they also broke another record: losing my baggage on the same route twice. British Airways has the poorest record of lost, damaged or mishandled baggages among 24 European airlines.

The Air Transport Users Council published in 2007 that British Airways mishandles the baggage of 23 passengers in 1,000. In other words, the chances are that at least 5 passengers in an average plane will have their baggage mishandled by BA!

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The Childrens Mutual, Capital One and other Junk Mail

Anthony Hilton, writing for the Standard, is one of my favourite commentators of the City in London. This last Friday, four days after the Black Monday of 21st of January 2008 he reflected that It would be nice to think the world’s bankers could be left to twist in the wind, paying the price for their mistakes, but the world does not work like that. The credit-crunch […] may be entirely caused by their greed and excess but everyone else will pay the price.

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Taking drugs when you are pregnant - Search and contextuality

While looking at the traffic logs of Acute accent, I stumbled upon this query: what happens if you are taking drugs when you are pregnant. I haven’t written about drugs, and certainly not about taking them while pregnant. So why would this blog rank anywhere in any search engine for this query?

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Citibank - data protection and outsourcing to India

I’m used to receiving changes to terms and conditions of my accounts with Citibank from time to time. The last one caught my eye:

The current terms and conditions already permit your data to be transferred to, stored and processed in other countries related to the operation of your account. [Damit, is that so?]

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Mobile Internet in Spain

I’m on holidays in Spain!

I used to piggyback on WiFi networks in Madrid but this summer of 2007 I found that everyone is limiting the access to their wireless routers. Fortunately, there are alternatives. I made sure that my hotel included unlimited ADSL in the room in its fares before booking it. Surprisingly, WiFi access is available in all areas of the hotel but by paying additional access.

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Richersounds is expensive!

richersounds logo

I visited a richersounds shop in London with the idea of spending not more than £20 in a pair of headphones. An assistant showed me three models, one of which he vaguely described as the best in the catalogue:

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Two consumer websites about mobiles

The ‘Sitefinder’ Mobile Phone Base Station Database
is a national database of mobile phone base stations.

It’s supposed to list the mobile antennas in your area. I however searched by post code, street name and town.

Sitefinder

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Abusive charges by Virgin Media

I used to dial a free number to report problems with my service as a former Telewest customer. Life with Virgin Media (merge of NTL and Telewest) is not getting better.

abusive virgin media charges

I received this email from my Internet provided, Virgin Media (former Telewest), on June 15th 2007:

From 1st July, our broadband helpline number is changing and from then on it’ll cost 25p per minute to call from a Virgin home phone, plus 10p to connect. Mobiles and other networks may vary. The new number is 0906 212 1111. […]

We hope that helps and that you continue to enjoy the same great service!

The Virgin Media team

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Neighbours prevent the installation of a mobile phone mast

A group of neighbours in North West London, NW6 2PH, managed to prevent the installation of a mobile phone mast at the corner of Dynham Road and West End Lane.

Orange PCS Ltd requested in 2006 approval to install an eight meters tall pole and a cabinet in a paved area at the junction of Dynham Road and West End Lane.

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