Template of a letter “Visit by Debt Investigation Officer” of the debt collection company “Buchanan Clark Wells” in Glasgow. The styling of the font matches the original letter:
VISIT BY DEBT INVESTIGATION OFFICER
Dear Mr. A**** B*****
We regret to note your account with British Gas Trading for £1XX.XX remains outstanding.
You were informed in our last correspondence of impending court action. As a consequence of your failure to contact us and agree a resolution to this long outstanding matter, we must advise you that we are left with no option other than to proceed with a Personal Visitation by a Debt Investigation Officer to your home address, in order to discuss and agree repayment of the debt.
If your address details are incorrect, or if there is a particular time you wish the Officer to call we would ask you to contact us immediately on 0871 700 1841.
For and on behalf of
Buchanan Clark & Wells
Registered Office: 24 George Square, Glasgow, G2 1EG, buchanan clark + wells is a trading name of BCW Group plc, email firstname.lastname@example.org, Reg. no SC223606 Registered in Scotland
If you receive a letter like this one, check your bills and invoices and contact your Trading Standards office immediately before taking any action.